Configuration in NeroCommerce Settings Page

We have provided some basic settings/configurations on the NeroCommerce Default settings page.

NeroOffice Admin Dashboard → NeroCommerce → Settings.

On this very setting page, you will find a " Referral" tab. Click on that tab.

You will be able to see a screen as found on the image above. You will be able to configure various options from the screen above.

• Global Store Credit (%) : You can enter this value in percentage here. The added value will be used as credit percentage for all of the products. If you have not added percentage for individual product or category, then, this percentage will be used to calculate the credit percentage. For example: Suppose, Customer B who has been referred by Customer A, has purchased an item for $1000.00. If the set value of Global credit percentage is 10%, then, Customer A will receive 10% of credit points on the purchase made by Customer A. So, he/she will get 100 credit points in his/her account.

• MWelcome Credit For : The plugin has an option to offer a few Welcome Credits for those who have joined the referral program. There are three major options to chooser from contextually –

  • Skip : If you do not wish to offer any welcome credit/s, then, you can choose this option.

  • All users : If you wish to offer welcome credits to each of the registered users (Already Registered or Newly Registered), then, you can choose this option. Note : Already registered customers can avail this credit if they have not purchased any items in the past. That means, if they have already made a purchase before joining the referral program, then they will not be entitled to avail them welcome credit/s.

  • New Users : If you wish to offer welcome credit/s only for those who have newly registered with the referral program then you can select this option.

• Welcome Credit (%) : If you wish to offer different percentage for welcome credits, then you can enter the subsequent percentage here.

• Credit Validity by period : Each credit points earned by the customers/referrers will come with an expiry. You can set validity period by months or years. For instance, if you set a 1 Year validity, then, the credits earned today will expire only after 1 year from the given date.

• Notification Mail Time : Plugin has the ability to send through reminder emails to the customers/referrers, reminding them about their expiring points. You can set a time interval to send these reminders emails before expiration of them credit points. Say – you have selected 5. Then, a notification/reminder email will be sent 5 days prior to the date of expiration.

• Monthly max credit limit ($) : The plugin has the ability for the store owners to be able to limit credit points. They can define a credit limit using this very option. Customers/referrers will not be entitled to avail more credits or supersede the pre-defined monthly credit limit.

• Max Redemption (%) : Plugin has the facility to redeem any earned points while purchasing items from the store. Store owners can define limits on this redemption. E.g. If you set 50% max redemption then, customers/referrers will not able to redeem more than 50% from their available credit points.

• Exclude products : If you do not wish to include a certain set of products as part of the referral program, you have the facility to select those products and they would not be a part of the referral program anymore and the customers/referrers will not able to receive any credit points on the purchase of these products.

• Terms And Conditions Page : Terms and Condition are one of the most important aspects. Plugin has an option to select the Terms and Condition page from a list of already created pages. You can create a page via the NeroOffice Page Module and can list out custom terms and condition for a given referral program and then select that page as the Terms and Conditions page.

• Auto Join : By default, all customers would need to manually join a given referral program and invite other users to join from the My Account page. However, if you set and activate the Auto join option, then, any customer who registers on the site will automatically be linked to the referral program.

• Category Credit Preference : Plugin has the ability to define credit percentage even for categories. There might be a possibility of multiple categories for a single product and if the admin has configured different credit percentage for each subsequent category related to a corresponding product, may create a problem. In this case, by using this very option once can set preferences to avoid such situations. Given that, there are two options –

  • Lowest : If this option has been selected, then, the lowest value credit percentage among multiple categories will be used while crediting the earned points.

  • Highest : If this option has been selected, then, the Highest value credit percentage among multiple categories will be used while crediting the earned points.